Invoices and receipts
Where do I download my invoices and receipts? On the Invoices & receipts page. Everyone in a workspace can open it. Owners and billing members download every invoice PDF and receipt. Everyone else sees the list and can ask for a PDF.
Open Invoices & receipts
Any of these opens the page:
- Open Settings, and click Invoices & receipts under Workspace.
- Click your account menu at the top and click Invoices & receipts. It shows your latest invoice date and amount under it.
- Press Ctrl K and type invoice. You can also pick Download latest invoice, or an invoice by month, straight from there.
Plans & billing no longer lists invoices. It has one line, Invoices and receipts have their own page, with a link to Invoices & receipts.
Download an invoice PDF or a receipt
If you are the owner or a billing member:
- Open Invoices & receipts. Your latest invoice is at the top with its amount and status, Paid or Unpaid.
- Click Download invoice for the PDF, or Receipt for the payment receipt. A receipt is there once the invoice is paid.
- For an older invoice, find it under All invoices and click PDF or Receipt on its row. When you have invoices from more than one year, click a year to see that year's list.
To download several at once, tick them and click Download, such as Download 3 PDFs. You get one ZIP file. You can download up to 24 at a time.
Before your first payment the page says No invoices yet. The first one appears after your first payment. If your workspace is invoiced by our team, the page says Your account team sends invoices for this workspace by email.
Change the address or tax ID on an invoice
Owners and billing members see an Addressed to card. It shows the billing address on your invoices. If it says No tax ID on file, add one and it prints on every new invoice. Click Edit billing details to change them.
Who can see what
- Owners and billing members see amounts and download every PDF and receipt. A shared invoice shows Shared with and the person's name.
- Admins see the amounts. To get a PDF they ask for it.
- Everyone else sees the list of invoices with amounts shown as Hidden. Invoices & receipts in Settings has a lock next to it.
The page says who keeps the PDFs, such as the owner's name, under Who can download invoices.
Ask for an invoice PDF
If you are not an owner or billing member:
- Open Invoices & receipts.
- On the invoice you need, click Ask for it. Or click Ask next to the person under Who can download invoices.
- Choose an invoice if one is not picked yet, and add a note if you want. Click Send request.
That person gets an email and can share the PDF with you in one click. The row then says Asked with their name. Once they share it, the row says Shared by with their name, and that one invoice unlocks for you. Other invoices stay hidden.
Need every invoice, every month? Under the list, click Ask, followed by the owner's name, to make you a billing member. A billing member sees and downloads every invoice.
Answer a request
Owners and billing members see requests at the top of Invoices & receipts, and get an email for each one.
- Click Share with the invoice number and the person's name to unlock that one invoice for them.
- Click Make them a billing member to give them every invoice. Only an owner or an admin can do this. A billing member can share a single invoice but cannot change anyone's role.
- Click Dismiss to close the request.
Old payments
A payment made on an older version of PPC Ad Editor may not be on this page. To get that receipt or invoice, contact support with the date, the amount, and the email you paid with.