# Cancel a product or end a trial

Source: https://www.ppcadeditor.com/knowledge-base/suite/cancel-a-product/
Last verified: 2026-11-01

Want to stop paying for Ad Recap, Budget Pacer or another product? You can cancel one product and keep the others. Budget Pacer, Ad Recap and Intel Pro have Cancel on their row on the Billing page. Studio Pro is cancelled in the billing portal.

## How do I cancel a product?

1. Open Billing under Manage workspace. Click your workspace name at the top of the left menu, then click Billing.
2. On the product's row in Your products, click Cancel.
3. The Cancel page says the product stays available until the end of the period you paid for, then stops renewing. Everything it produced stays saved and viewable. Cancelling removes the subscription, never your work.
4. Read What changes, then pick a reason under Why are you cancelling? if you want to. The reasons are Not using it enough, Too expensive, Missing something I need, and Using another tool instead.
5. Click Cancel at period end. To stop, click Keep and the product name.

A message confirms the date the product ends. Back on Billing, its row shows Cancels and Ends with that date · no further charges.

## Will cancelling change what I pay for the other products?

It can. When you pay for two products, each one is 15% off. Three or more are 25% off each. The What changes panel shows the price you stop paying, the Multi-product discount line, and Your bill before and after.

The discount line reads Unchanged, Drops to 15% with the number of paid products left, or Ends when only one paid product is left. With no discount on the bill, it reads No discount applies. The discount stays until the cancelled product ends, and then your remaining products are billed at the new price.

## Where is Cancel for AdScanner Pro or AdMinerX Pro?

Their rows show Upgrade instead, which moves you to Intel Pro, the two together on one line. To cancel AdScanner Pro or AdMinerX Pro on its own, contact support. When one of them is cancelled while you still pay for the other, the other keeps working as it does today.

## How do I cancel Studio Pro?

On the Studio Pro row, click Manage. It opens the billing portal, where you cancel the subscription. If you try to cancel Studio Pro from the Cancel page while you pay for other products, it says Cancel Studio Pro in the billing portal, with Open billing portal.

## Why does it send me to the billing portal?

When the product is your last paid product, the Cancel page says This is your last paid product and tells you to cancel the subscription in the billing portal. Click Open billing portal and cancel there. Some older accounts see Manage this subscription in the billing portal for the same reason.

## End a free trial, or remove an ended Budget Pacer trial

A product on a trial has End trial on its row. The End trial page says the product stays saved for 30 days after you end the trial. Nothing is billed, and a trial cannot be started again on this workspace. Click End trial.

After a trial has ended, the row has Remove instead. The page and its button read Remove and the product name. Removing deletes the trial data. Nothing is billed, and a trial cannot be started again on this workspace. A message confirms the product was removed from this workspace.

## Why is there no Cancel on a past-due product?

A product whose payment failed shows Past due and Fix payment instead of Cancel. Fix the payment first. See My payment failed.

## Who can cancel?

An owner, an admin, or a billing member. Anyone else sees You can't cancel billing on this workspace, with Ask an owner, admin, or billing member to cancel a product.